Complaints book

Complaints book


A Banita, Lda. has an online complaints book for its customers.

If you want to make a complaint respectively to an article purchased or any other subject, it deserves our best attention.

Please contact us first to give us the opportunity to solve your problem.


Talk to us:

  • Telephone: (+351) 218 042 532
  • WhatsApp: (+351) 930 510 067
  • e-Mail:
  • Messenger at Facebook:


Other means of communication our: Contact Form


Click here to have access to our: Contact Form


Give us a chance...


Contact us and, certainly, we will do our best to solve your issue to your satisfaction, taking this opportunity to continuously improve our services and regain your trust and preference for the future. Thank you!


Electronic Complaint Book


If you want to pursue your complaint, use the following link: Livro de Reclamações Electrónico (